Common Questions about Prescription Assistance Programs

Q: What is a Prescription Assistance Program (PAP)?
A: Prescription Assistance Programs (PAPs) provide free prescription drugs to people who meet income guidelines and do not have prescription medicine insurance. The majority are provided by the prescription drug companies who make the drugs.

Q: Who is PrescriptionProgramAssistance.com?
A: PrescriptionProgramAssistance.com is a firm that assists qualified Americans access their brand name medications for free directly from the prescription drug companies. Since PAPs are not regulated, each pharmaceutical company has its own guidelines, long forms, processes for refills, rules for re-qualifying, and hoops you have to go through to access and remain in their program. It is confusing, difficult, fragmented, and time-consuming! And there are continual adjustments to drug companies’ paperwork and rules, making it very complicated for people to do it on their own that is why so many patients prefer to use our service.

Q: Who can benefit from this program?
A: This program is intended for individuals and families struggling to pay for their prescription medicine that can save money by utilizing our program.

Q: What if I am enrolled in a Medicare Part D plan?
A: If you are currently participating in a Medicare Part D plan and are in the Medicare Part D Gap, or “Donut Hole”, you possibly will still meet the criteria for this service with most pharmaceutical makers.

Q: What if I have a discount card or a pharmacy card?
A: Typically you can save the most dollars by utilizing your discount or pharmacy card where it is advantageous and utilize our program for brand name prescription drugs. Enroll online to see if we can help. If we can’t help you, you will not be charged.

Q: What if my prescription insurance won’t pay for my medicine?
A: If you have a brand name prescription medicine and your insurance company has denied paying for it, email us your specifics at info@prescriptionprogramassistance.com to see if we can help. If we cannot help, you will not be charged.

Q: Is your program insurance?
A: No, this is not an insurance product nor associated with any Medicare, state, or governmental programs.

Q: How many drugs will you help me with?
A: We will help you with as many prescriptions as possible for the same low monthly service fee. There is no limit!

Q: Do I have to be a US resident to enroll in your program?
A: Yes, you must be a US resident to qualify with most pharmaceutical companies.

Q: What does your service cost?
A: There is an enrollment fee of $125 due at time of enrollment, that covers initial setup costs to get you going in the program. Then around one month later your monthly service fee will begin, which is a low $55 per month for as many brand name prescription drugs as we can help you with. This keeps you going in the program and covers processing of your refills, re-qualification, and any changes. If we cannot help you, we will not charge you. See our refund policy for details.

Q: Where will my medications be shipped?
A: Your prescription drugs are shipped directly from the pharmaceutical companies. Each pharmaceutical company is a little different. Some will ship to your home; others will want to send it to your physician’s office. We will let you know where and when they are being shipped.

Q: Do I need to do anything to get my refills?
A: Nope. Once you enroll in our program, your Personal Advocate will handle everything for you and process your refills for you ahead of time so you will have your next shipment prior to running out of your current supply.

Q: What is your policy on refunds?
A: If we cannot save you money, we do not want you to pay for our service because we are here to help. We will refund your money if you do not qualify for the PAP programs that result in a savings for you, assuming you provided us complete and accurate information. You may request a refund by submitting all the denial letters from the drug companies involved within 120 days of enrolling in our program to your Personal Advocate.

Q: What if I have questions? Who can I contact?
A: Please email your questions in detail to info@prescriptionprogramassistance.com. A Personal Advocate will respond with answers to ensure you fully understand our program. We are here to help!